Legal Notice

Last Updated: December 21, 2025

This Legal Notice sets out the legal terms and conditions governing your use of the My Mystery Parcel website. By accessing or using this website, you agree to comply with this Legal Notice in full. This page is designed to ensure transparency, protect our business, and inform customers of their legal rights under Australian law, including the Australian Consumer Law (ACL).

1️. Introduction / Overview

• This Legal Notice applies to all website visitors and customers, including those browsing, purchasing, or interacting with content.
• Purpose: To define the legal framework for using the website, protect intellectual property, limit liability, and explain user rights and responsibilities.
• It complements other policies such as Terms & Conditions, Privacy Policy, Shipping, and Return & Refund Policies.

2️. Business Identification & Contact Information

• Business Name: My Mystery Parcel Pty Ltd
• Registered Number: 63 385 406 700
• ABN: 63 385 406 700
• Registered Address: 12 Weigand Avenue, Bankstown New South Wales 2200, Australia
• Email: contact@mymysteryparcel.com
• Phone: +61 493 530 342
• Live chat: Live chat available on our website
• Business Hours: 10 AM–6 PM (Monday–Friday), (GMT+10:00) Australian Eastern Standard Time (Sydney)
• Legal Purpose: Transparency, compliance with Australian consumer and business regulations, and a clear communication channel for legal queries.

3️. Intellectual Property Rights

• My Mystery Parcel owns or licenses all content on the website, including text, images, logos, graphics, videos, software, and designs.
• Unauthorised use, copying, distribution, or modification is prohibited.
• Copyright notice: “© 2025 My Mystery Parcel Pty Ltd. All Rights Reserved.”
• Legal reference: Protects the business under the Copyright Act 1968 (Cth).

4️. Website Use & User Responsibilities

Users must access and use the website in a lawful manner:

• No hacking, unauthorized access, or data scraping
• No malware, phishing, or harmful code distribution
• No fraudulent activity or misrepresentation

Age restriction: 18+ or parental/guardian consent required to make purchases.

5️. Product Information & Accuracy Disclaimer

• Product descriptions, prices, promotions, and images are provided for general guidance only.
• Minor differences may occur between website images and actual products.
• Prices, availability, and promotions are subject to change without notice.

6️. Limitation of Liability

To the maximum extent permitted by Australian law:

• My Mystery Parcel is not liable for indirect, incidental, or consequential damages arising from website use or product purchase.
• Website use is at the user’s own risk.

ACL Note: Statutory rights under the Australian Consumer Law (e.g., guarantees of safety and acceptable quality) cannot be excluded.

7️. External Links & Third-Party Services

• The website may contain links to third-party sites for marketing, shipping, or payment.
• My Mystery Parcel is not responsible for the content, accuracy, or privacy practices of these third-party sites.
• Users should review the terms of linked websites before engaging.

8️. Privacy & Data Protection

• Personal data is collected, stored, and used according to the Privacy Policy
• Data is used for order processing, customer support, and optional marketing if consented.
• Users consent to data collection by using the website.

9️. Consumer Law Compliance

• All products and services comply with Australian Consumer Law (ACL).
• The website does not mislead users with false advertising, prices, or promotions.
• Customers retain statutory rights under the ACL even if disclaimers exist.

10. Governing Law & Jurisdiction

• The website and transactions are governed by Australian law.
• Disputes are subject to the exclusive jurisdiction of New South Wales courts.

11. Changes to Legal Notice

• My Mystery Parcel reserves the right to update this Legal Notice at any time.
• Changes apply immediately upon publication.
• Users are encouraged to review this page regularly.

12. Limitations on Website Availability

• Website availability may be interrupted for maintenance or technical difficulties.
• My Mystery Parcel is not liable for temporary unavailability or loss of access.

13. User-Generated Content

• Users posting reviews or comments must ensure content is accurate, lawful, and non-infringing.
• My Mystery Parcel reserves the right to remove inappropriate content.

14. Fraud, Security, and Risk

• Security measures are in place to prevent fraudulent purchases and unauthorised access.
• Users are responsible for keeping account login credentials secure.

15. Intellectual Property Infringement Notice

If content infringes your rights, contact:

• Email: contact@mymysteryparcel.com
• Postal Address: 12 Weigand Avenue, Bankstown, NSW 2200, Australia

A formal DMCA-style complaint procedure is available.

16. Dispute Resolution

• Contact contact@mymysteryparcel.com for any disputes first.
• Resolution will be attempted within 10 business days (Monday–Friday).
• Unresolved disputes may be escalated via the ACCC (Australian Competition & Consumer Commission) or local courts.

17. Contact for Legal Queries

Registered Address: 12 Weigand Avenue, Bankstown, New South Wales 2200, Australia.

Email: contact@mymysteryparcel.com

Phone: +61 493 530 342

Live chat: Live chat available on our website

Business Hours: 10 AM–6 PM (Monday–Friday), (GMT+10:00) Australian Eastern Standard Time (Sydney)

18. Disclaimer on Forward-Looking Statements

• Any statements regarding product value, upcoming offers, or promotions are forward-looking and may change.
• Not a guarantee of future results.

19. Indemnification

• Users agree to indemnify and hold harmless My Mystery Parcel from claims arising from misuse of the website or breach of this Legal Notice.

20. Accessibility & Compliance

• The website strives to comply with WCAG accessibility guidelines for users with disabilities.
• Users with accessibility concerns can contact contact@mymysteryparcel.com for assistance.